Going
through one whole trimester of Career & Professional Development II, it has
surely been a journey filled with lots of new exposure and experience. Firstly,
submission of assignments was done through posting on our personal online blog,
which was meant to showcase the professional articles or thought processes we
had to potential colleagues or clients in the future. It was a brand-new
experience doing so, however I believe that there are better alternatives to showcase
our works.
Secondly,
lessons were intriguing as they were interactive and engaging, which helps us
understand the different communication skills better through hands-on
demonstration each week. From understanding how a simple self-introduction can
affect someone’s impression of you, where we took note of how simple phrasing
of different lines can impact so much. We also understood the barriers to
communication, where we explore different alternatives to handling situations
thrown at us. We were also made to build our personal branding, where we
explored the strengths and weaknesses of ourselves, and realise how much we
have grown over the years. Effective communication, where we put into play our
understanding of the hospitality, coming up with various service recovery to
one single scenario. Each week of career & professional development lesson
has been helpful to me in preparing me for the next phase of life, adulthood.
Lastly, we
were separately into groups of 3-4 whereby we were tasked to choose among a
list of scenarios to come up with solutions on how to solve such problems in
the industry. Through working as a team on the respective scenarios, we could
put what we have learnt over the past few months into our problem solving.
All in all,
this journey has been worthwhile as it has made me a better listener, and a lot
more confident to speak up.
